Contact Us

Contact Us

Need help? Have a question? Or just want to chat about dragons?
We’re always here to assist fellow adventurers.

Whether you’ve got a question about your order, need help with returns, or simply want to send us a message from across the realms, we’d love to hear from you.


📬 How to Reach Us

Email: info@enchantedhoardstore.com
We aim to respond to all legitimate inquiries within 24–48 hours (excluding weekends and major holidays in our realm). Spam and solicitation will be ignored. 


🕰️ Customer Support Hours

We’re available during the following hours:
Monday–Friday: 9:00 AM – 5:00 PM (EST)
Saturday & Sunday: Closed (Our dragons rest on weekends)


🐉 Common Reasons to Reach Out

  • Questions about your order or tracking info

  • Help with returns or refunds

  • Issues with damaged or defective items

  • Inquiries about product details

  • Suggestions for new hoard-worthy products

  • General geekery and magical correspondence ✨