Contact Us
Contact Us
Need help? Have a question? Or just want to chat about dragons?
We’re always here to assist fellow adventurers.
Whether you’ve got a question about your order, need help with returns, or simply want to send us a message from across the realms, we’d love to hear from you.
📬 How to Reach Us
Email: info@enchantedhoardstore.com
We aim to respond to all legitimate inquiries within 24–48 hours (excluding weekends and major holidays in our realm). Spam and solicitation will be ignored.
🕰️ Customer Support Hours
We’re available during the following hours:
Monday–Friday: 9:00 AM – 5:00 PM (EST)
Saturday & Sunday: Closed (Our dragons rest on weekends)
🐉 Common Reasons to Reach Out
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Questions about your order or tracking info
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Help with returns or refunds
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Issues with damaged or defective items
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Inquiries about product details
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Suggestions for new hoard-worthy products
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General geekery and magical correspondence ✨