Privacy Policy

Privacy Policy

Effective Date: 04/11/2025

Welcome to The Enchanted Hoard! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or make a purchase from our store.

1. Information We Collect

When you visit our store, we may collect the following types of personal data:

  • Personal Identifiable Information: such as your name, billing/shipping address, email address, and phone number.

  • Payment Information: including credit/debit card details or other payment method data (processed securely through Shopify and third-party payment processors).

  • Order Details: products purchased, order date, and fulfillment data.

  • Device Information: including your IP address, browser type, time zone, and some of the cookies installed on your device.

  • Browsing Information: such as the pages you visit, search terms, and how you interact with the store.

2. Why We Collect Your Data

We collect your data to:

  • Process and fulfill your orders

  • Communicate with you about your purchase or account

  • Improve our website and customer service

  • Prevent fraudulent transactions

  • Comply with legal obligations

  • Send marketing messages (with your consent)

3. How We Use Your Data

Your personal data is used to:

  • Operate our store effectively

  • Deliver products and services

  • Provide customer support

  • Offer tailored content and product recommendations

  • Analyze shopping behaviors for store improvement

  • Send promotional offers (if you've opted in)

We do not sell your data to third parties.

4. Sharing Your Information

We may share your personal information with:

  • Shopify (our e-commerce platform)

  • Payment processors (e.g., PayPal, Stripe)

  • Shipping carriers (e.g., USPS, UPS, FedEx)

  • Marketing and analytics providers (e.g., Google Analytics, Meta)

  • Law enforcement or legal authorities, if required by law

Each third party only receives the data necessary to perform their service, and they are required to maintain the confidentiality of your information.

5. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Correct or update inaccurate data

  • Delete your personal data

  • Object to or restrict the processing of your data

  • Withdraw consent for marketing communications

  • Receive a copy of your data in a portable format (data portability)

6. Exercising Your Privacy Rights

To exercise any of your rights, or if you have questions about this policy, please contact us at:

Email: enchantedhoardstore@gmail.com

We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Changes to This Policy

We may update this policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be posted here with a revised effective date.

Thank you for trusting The Enchanted Hoard.
Your privacy matters to us.